Payments
For a long time we have received payments for our work in two parts, one to cover fixed costs - such as food, accommodation, admin, etc - and another in the form of a donation, in exchange for the teaching and guidance. We are now looking to move towards charging one fully inclusive amount. We will continue to offer at least one bursary place on most retreats for those who couldn’t otherwise afford to work with us. We also welcome donations to the bursary fund for those who can afford and feel moved to do so. Our hope is that the work continues to be accessible but with a much simpler payment system.
If you are drawn to the work but cannot afford it, please make contact with us and we will try to find a way - beingmovedteam@gmail.com
Deposits and balance of payments
For residential retreats we ask for a deposit at the time of booking to secure your place - the full fee is usually payable 6 weeks before the retreat start date.
For online retreats and workshops we ask for full payment at the time of booking.
All fixed payments and deposits are paid via our automated online booking system.
Bursaries
We usually offer at least one bursary place on our retreats - this is about 35% off an all inclusive payment or 50% off a fixed payment (where there is also a donation).
Cancellation Policy - groups, retreats and workshops
Once the deposit or fixed amount is paid it is non-refundable, except on compassionate grounds. However, if we get another full paying participant to take your place we will refund you minus a £10 admin fee.
This is also the case for ongoing groups, where a commitment is made to attend a series of retreats over a set period of time. When registering for an ongoing group you are responsible for the payment for all of the retreats in the series.
Mistakes with Online Payments
If you make a mistake with an online payment and we need to refund you, we are charged a fee by our online invoicing platform and it also takes us time, so we will usually retain a £10 admin fee.
Cancellations of one to one sessions
We don't usually offer refunds for forgotten appointments or cancellations less than 24 hours beforehand - although there are some exceptions on compassionate grounds.